Zomato and Swiggy issued notice by the Food safety section of Uttarakhand Health Department.
Swiggy from March 16 is delivering only vegetarian food in Haridwar.
Swiggy has a central FSSAI license and only lists FSSAI registered restaurants on the platform
Swiggy and Zomato have to face a catastrophic situation after attempting the fault of delivering non vegetarian food to restricted areas of holy city Haridwar. Food safety section of Uttarakhand Health Department has served notices to Swiggy and Zomato for doing the deed that hurt the sentiments of locals of Haridwar. The Food department said that both online food ordering and delivery unicorns have violated the bylaws of the city by attempting delivery of non veg food.
RS Pal, The deputy food safety officer in Haridwar said, “Local people of Haridwar had currently complained to city magistrate Jagdish Lal. Due which, we were asked to investigate the matter. The two companies failed to show the Food Safety and Standards Authority of India (FSSAI) license to our officers who visited their offices to look into the issue. The firms also had not attained no-objection certificates from the municipal corporation to deliver non-veg products in the respective municipality.”
He also added, “The rules and regulations of Haridwar Municipal Corporation restrict the sale of non-vegetarian food, including meat and meat products, within the city limits. This rule is also effective in areas such as Har-ki-Pauri, Kankhal, Kharkari, Jawalpuri, Haripur and Motichur areas of the city. We have given them a time period of seven days to present their side.”
Both food delivery giants have also issued apology statements concerning the issue. They apologized for hurting the sentiments of folks of Haridwar and will not do the same again. Apologizing for the mistake The Zomato’s said: “We respect the religious sentiments of the holy city and will favor with the rules set by the authorities.” Zomato also added that they’ve applied for the license in Haridwar and were working with FSSAI to ensure there are no complaints.
Swiggy in the apology statement said, we regret the mistake for delivering non-vegetarian food in the restricted areas of the city. “We have a look into the issue and would like to replicate that as of now March 16, Swiggy is delivering only vegetarian food in Haridwar. Swiggy has a central FSSAI license and only lists FSSAI registered restaurants on the platform.”
Zomato and Swiggy are online food ordering and delivery market leaders of India and are expanding their business aggressively. Naspers and Japanese Conglomerate, Softbank backed firms are also gaining huge funds continuously to enhance their business.
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